White Feather – Independant Funeral Directors

Serving families in Heathfield and across East Sussex.

Independent, modern funeral directors

“Lucy was so tender and gentle at a moment when every decision is incredibly hard and emotional, giving us plenty of the time to reflect. She suggested options which expressed my mother’s wishes, explained in a quiet and straightforward manner. We felt supported and guided throughout a very traumatic time in our lives."

Lesley Medlock

July 2023

“Lucy was absolutely amazing! I cannot thank you, Lucy, enough for making this experience as easy as it possibly could be as well as being with us throughout the entire process. If I needed anything she was available 7 days a week 24 hours a day without fail. I wouldn’t go with anyone else. Definitely the best funeral directors around. A local lady looking after our locals even after they have passed. Thank you Lucy!"

Saffron Goldsmith

June 2023

“At a time of great loss, Lucy from White Feather, was very caring and understanding. It is reassuring to know you will get the service you want for your loved one. I couldn't have wanted for better. I highly recommend White Feather to you."

Sharon Andrews

May 2023

“What a fantastic lady. Put me at ease from the beginning when I had no clue what to do. Thoroughly recommend always."

Emma Digweed

May 2023

“We lost our 3 year old daughter very suddenly in very traumatic and tragic circumstances. Lucy was extremely kind and compassionate in the most painful and crippling stage of our lives.

She went above and beyond to support and guide our family and accommodated us whenever she could. We were so grateful for her empathy, attention to detail and communication throughout. We would highly recommend her as a very friendly, warm and specialised funeral director.”

Rachel

March 2023

“I would like to express my gratitude to White Feather Funerals, but especially to Lucy for the help, dedication and professionalism for my loved one's funeral. A special thank you to Mark the celebrant, who you recommended. It could not have been a more perfect day during this extremely difficult day. Thank you.”

Y.Yates

February 2023

“I cannot be thankful enough that we found White Feather Funerals in Heathfield, East Sussex. It was extremely well run by Lucy who took all the pressure from us in arranging mum's funeral. Constantly kept in touch with us, gave advice for venues for the wake, flowers, celebrant etc. Whilst doing this Lucy remained compassionate and empathetic and showed genuine care for the job she does. I would have no hesitation in recommending her and White Feather Funerals.”

T. Metz

February 2023

“From our first contact call with Lucy, my mum, sister and I knew we were going to be well supported and looked after. She explained the options available for Dad's funeral gently and reassuringly. We felt nothing was too much trouble and was reassured. Lucy dealt with all the paperwork and took the worry from us all at a very sad time.

Lucy is extremely professional, and we would highly recommend White Feather Funerals. Thank you Lucy for all your care during a difficult time.”

J.O'Donnell

February 2023

“At that horrible time when you lose someone precious, Lucy & Dawn are exactly who you need to guide you and help you through the necessary process. They are caring, considerate and compassionate, they are also totally professional and are very easy to communicate with. They were there for me when my wife passed away and I would have no qualms recommending White Feather Funerals Ltd to anyone.”

Greg Smith

October 2021

“From our first meeting with Lucy, we knew that she was going to be able to help us create the special and personal day that we wanted to say goodbye to my dad. Both her and Dawn were amazing and nothing was too much trouble for them. We couldn’t have done it without them and I will be forever grateful to them for all their help and support.”

Amber Reynolds

August 2022

“I couldn’t have wished for a better send off for my much loved wife. Right from our first meeting you knew that things were going to be perfect and they were. So much care and understanding just when we all needed it the most….thank you so very much. ❤”

Steve Bullen

April 2022

“Lucy and Dawn at White Feather were excellent in all aspects of organising my dad’s funeral. Due to family coming from abroad we needed to arrange things quickly. From our first meeting I found Lucy’s compassion and understanding, and easy character, gave me confidence that everything would be arranged efficiently and to a high standard, which it was. I chose White Feather Funerals as I loved the fact it was female led, and as dad had been cared for by 5 female carers at home, felt it was fitting that his final journey be conducted by ladies. I would not hesitate to recommend Lucy and Dawn to anyone seeking a truly compassionate, efficient, and down to earth team.

Thank you so much White Feather.”

Hazel Andrew

August 2022

“Dawn and Lucy looked after my husband, Phil, with great care. They helped me make so many difficult decisions about the funeral and nothing was too much trouble. They made time to talk, and treated my children and me with warmth and compassion. They were kind and also funny and made what was a truly terrible time for us a little bit easier.

Thank you so much White Feather.”

Sarah Walker

July 2022

“Our family has received an amazing service from White Feather Funerals. They have gone the extra mile at every point throughout, in communicating not only with us, but with all those key people we needed, to put together, what became a very special funeral for Robert. Lucy and her team have such a refreshing approach, whilst being very sensitive, they are able to lighten the tension and even introduce a touch of humour.

Thankyou. Margaret, Alison, Louise & Karl”

Margaret Emeleus

July 2022

“I did not want the formal and usual crematorium funeral. Following a private committal, we were fortunate to be able to have a garden service and celebration at home, in the garden that my husband loved. Dawn and Lucy made this possible and organised the whole event with great sympathy and professionalism.”

Patricia Evans

September 2021

“Lucy and Dawn at White Feather Funerals were fantastic. They opened my eyes to how different funerals can be. We chose to celebrate our Mum’s life in her beloved garden. With lots of additional touches to make a very sad day a very memorable one. It felt much more like a celebration than a traditional funeral. We chose a purple cardboard coffin and unusual transport to give our mum a good send off. Dawn and Lucy made a very difficult time much easier. I would highly recommend them.”

Stephanie Evans

July 2021

At times like these, it's the little things that make such a big difference.

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Your local female, independent funeral director. Supporting and empowering you in celebrating a loved one’s life, at the end of their life, however you choose.

We offer a truly personal service at this difficult time, with one point of contact from the moment you call us, to the day of the funeral and beyond.

We enable what is possible, can advise on what is appropriate and work with our families to deliver whatever is wanted, making sure the individual is at the heart of the ceremony. We are open minded and welcome new ideas to create the meaningful funeral you want, however and wherever you want it, in a way that matters most to you. click here for inspiration.

Each funeral is bespoke, we won’t ask you to fit into a package. Please click here to see what the funeral may cost.

Funeral directors are required to publish a standardised price list, so you are able to compare their costs with other providers. Please click here for our standardised price list.

We believe everyone deserves a fitting funeral, including families on low incomes. Contact us to discuss all the available options to create a dignified funeral for your loved one.

Funeral directors are required to publish a Standardised Price List and Confirmation Statement alongside our Full Terms & Conditions. This is so you can identify who you are dealing with, see their conditions of business and compare their costs with other providers.

Our promise to you

The White Feather difference

Meet your funeral director

Welcome to the White Feather Funerals website, I hope you find the answers you need here. There is a lot to consider when arranging a funeral, but my job is to listen carefully and let you know all the options open to you; so together we can create a truly unique funeral. Here you will find the key information that you need to know. Anything else can be explored with a phone call, email or in person. I am always happy to have a chat about how White Feather can support your family.

My name is Lucy Atabey and I started White Feather Funerals with another local lady in 2020, after a long-term interest in working in the profession. Some years ago, I lost a dear friend and his funeral (like his life) was like no other funeral I had ever attended. It showed me how unique and personal funerals could be, so I decided to make my idea become a reality. I now put my heart and soul into helping families create a truly personal funeral, as unique as the person was. From traditional to modern and everything in between, whatever is best for YOUR family. Their funeral, their way.

Now running the business on my own and supported by a team with over 30 years experience in the profession, I can assure you of my personal attention from start to finish as a small, female led, independent and privately owned funeral director.

Wherever possible, it will be me and my team that will bring your loved one into our care; me that will meet with you and arrange the funeral and me that will take care of them at our premises in Heathfield. And on the day, it will be me that conducts the funeral.

This means you will have a consistent point of contact, with someone you know and trust, with a familiar face on the day of the funeral.

Lucy

Our promise to you

We’ll listen to you carefully, support you fully and guide you compassionately, so you can create the funeral you want.

Personal

We’ll help you explore all the choices available, and explain things simply, so you’re empowered to choose what’s right for the person you loved.

Thoughtful

We’ll do everything we can to help you say goodbye in a way that’s truly special to them and supportive to you.

Fair

We’re an independent company built on being kind and compassionate, fair and true.

The White Feather difference

Each person has their own individual life story, and together with your friends and family, we can help you celebrate the life they lived, in the way you want.

I need to hear the stories
And the tales of days gone past
I need for you to understand
These memories must last.
Speak their name, Sophie Jewett.

Association of Green Funeral Directors

We believe the funeral industry should like other industries and be concerned about their carbon footprint, which is why we offer a full range of coffins to our families, from the traditional wood and wood veneer, to natural alternatives like willow, wicker, bamboo and cardboard.

SAIF

We are probationary members of this organisation for independent funeral directors. They ensure the highest standard in funeral care is offered by their members, providing peace of mind for bereaved families.

Get in touch

The Barn, Station Approach, Heathfield, East Sussex, TN21 8LG.

Our guide

If you’ve lost a loved one, find out what to do next.

Step-by-step guide

Call

When you’re ready to talk, give us a call on 01435 408650 (24 hrs)

Call

Email

You can reach us at this address. hello@whitefeatherfunerals.com

Your local female, independent funeral director. Supporting and empowering you in celebrating a loved one’s life, at the end of their life, however you choose.

We’re here to help

Our promise to you

The White Feather difference

Meet your funeral director

We’re here to help

We’re here to talk

We’re here to listen

We’re here to guide

Our promise to you

Personal

Thoughtful

Fair

The White Feather difference

Association of Green Funeral Directors

SAIF

Get in touch

Our guide

Call

Email