Your local female, independent funeral director. Supporting and empowering you in celebrating a loved one’s life, at the end of their life, however you choose.

We offer a truly personal service at this difficult time, with one point of contact from the moment you call us, to the day of the funeral and beyond.

We enable what is possible, can advise on what is appropriate and work with our families to deliver whatever is wanted, making sure the individual is at the heart of the ceremony.  We are open minded and welcome new ideas to create the meaningful funeral you want, however and wherever you want it, in a way that matters most to you. click here for inspiration. 

Each funeral is bespoke, we won’t ask you to fit into a package. Please click here to see what the funeral may cost.

Funeral directors are required to publish a standardised price list, so you are able to compare their costs with other providers. Please click here for our standardised price list.

We believe everyone deserves a fitting funeral, including families on low incomes. Contact us to discuss all the available options to create a dignified funeral for your loved one.

Funeral directors are required to publish a Standardised Price List and Confirmation Statement alongside our Full Terms & Conditions. This is so you can identify who you are dealing with, see their conditions of business and compare their costs with other providers.

We’re here to help

Find out how

Our promise to you

Read more

The White Feather difference

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Meet your funeral director

Welcome to the White Feather Funerals website, I hope you find the answers you need here.

Generally, you won’t look for a funeral director until you need one. Many families find themselves being asked which funeral director are you using by a doctor or nurse, when their head is scrambled by the shock of someone they love passing away. It really does help to be prepared, so it’s good to have got a personal recommendation or have done some research ahead of time. If you’d like to see what other families think of the support we offer, please click here Reviews

There is a lot to consider when arranging a funeral, but I am here to support you and your family. By talking to you about the person who has passed away and listening carefully, I can let you know all the options open to you; so together we can create a truly unique funeral for them.  Our website provides the key information that you need to know. Anything else can be explored with a phone call, email or in person. I am always happy to have a no obligation chat about how White Feather can support you at your time of need.

My name is Lucy Atabey and I co-founded White Feather Funerals  in 2020, after a long-term interest in working in the profession. Some years ago, I lost a dear friend and his funeral (like his life) was like no other funeral I had ever attended. It showed me how unique and personal funerals could be, so I decided to make my dream become a reality. I now put my heart and soul into helping families create a funeral, as unique as the person was. From traditional to modern and everything in between, whatever is best for YOUR family. Their funeral, their way.

White Feather offers a truly personal service for your family, from me and my team with over 31 years experience in the profession. As a small, female led, independent and privately owned funeral director, I can assure you of my personal attention from beginning to end.

We look after the people in our care, how we’d like to be treated ourselves and have an open door policy for any families to be able to see our facilities. So, you can be assured that everyone in our care is treated with the utmost respect and dignity. We are members of SAIF (Society of Allied & Independent Funeral Directors), which means we have to adhere to a strict code of practice and be regularly inspected, assuring you of the highest standards. Our premises were described in our recent inspection as ‘excellent, lovely and welcoming’ with ‘excellent and very respectful procedures in place’; along with ‘excellent mortuary facilities, with great sensitivity and transparency shown’.

It is me that will bring your loved one into our care in my private ambulance; me that will look after them whilst they are here; me that will meet with you and arrange the funeral. And on the day, it will be me that conducts the funeral.

Which means you will have a familiar face,  someone you know and trust, every step of the way.

Kindest regards,

Lucy

We’re here to help

From practical steps to talking things through, we’re with you in every way.

We’re here to talk

When you’re ready, you can give us a call on 01435 408650 or come and visit us at The Barn, Station Approach, Heathfield, East Sussex, TN21 8LG. We’re here, at the end of the phone 24 hours a day.

We’re here to listen

If you’d prefer to email, you can write to us at hello@whitefeatherfunerals.com

We’re here to guide

If you’re wondering where to start, read our step by step guide.

Step-by-step guide

Our promise to you

We’ll listen to you carefully, support you fully and guide you compassionately, so you can create the funeral you want.

Personal

We’ll help you explore all the choices available, and explain things simply, so you’re empowered to choose what’s right for the person you loved.

Thoughtful

We’ll do everything we can to help you say goodbye in a way that’s truly special to them and supportive to you.

Fair

We’re an independent company built on being kind and compassionate, fair and true.

The White Feather difference

Each person has their own individual life story, and together with your friends and family, we can help you celebrate the life they lived, in the way you want.

  • I need to hear the stories
  • And the tales of days gone past
  • I need for you to understand
  • These memories must last.
  • Speak their name, Sophie Jewett.

Association of Green Funeral Directors

We believe the funeral industry should be concerned about their carbon footprint, which is why we offer a full range of coffins to our families, from the traditional wood and wood veneer, to natural alternatives like willow, wicker, bamboo and cardboard. We have also looked at other areas in the business where we can opt for environmentally friendly alternatives. This ranges from only using eco cleaning products, supplying service sheets on 100% recycled card,  the reuse of shredded documents to create coffin pillows and sharing another funeral director’s fleet to avoid more cars on the road. All of these endeavours mean we are now Leaf 2 members of the AGFD’s Oak Leaf Scheme.

SAIF

We are members of the Society of Allied Independent Funeral Directors (SAIF) who have stringent codes of practice to abide by. They carry out inspections of their members premises to maintain compliance, to ensure the highest standards of care for the people in our care.

To the families we support, it signals our independence, means we are regularly inspected and offers the assurance that we are duty bound to adhere to the organisation’s strict Code of Practice.

Get in touch

The Barn, Station Approach, Heathfield, East Sussex, TN21 8LG.

Our guide

If you’ve lost a loved one, find out what to do next.

Step-by-step guide

Call

When you’re ready to talk, give us a call on 01435 408650 (24 hrs)

Call

You can reach us at this address. hello@whitefeatherfunerals.com

Email